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Returns & Exchanges

The products sold at SALMON HOUSE are for personal use, and are subject to review and quality processes. For this reason, they do not have exchanges and returns are not accepted unless the product presents irregularities in terms of quality or the product is found to be defective at the time. moment when it leaves our warehouse.

NO changes are made to contaminated products or products that have already been used or tested

The customer has (3) calendar days from receipt of the product to contact the WhatsApp line 3135269191 in the city of Tuluá or the email from Monday to Friday from 9 am to 5:00 pm and Saturdays from 9am to 1pm there you will be informed of the corresponding procedure to follow.

If your request is authorized according to the policies, terms and conditions of SALMON HOUSE, the change will be made within 8 business days.